Portfolio for Alison Butler
Technical Content for the 21st Century
Award-winning Technical Writer, UX Writer, Content Strategist, and usability champion, successfully documenting business intelligence (BI), relational databases, compliance, cloud computing services, SaaS products, APIs, enterprise management (TBM/ERP/MRP) systems, and knowledge bases. Experience with global teams, DevOps, command-line Git, translation processes, DITA, instructional design, and Agile programming environments. Master's degree in Technical and Scientific Writing. Adjunct college professor.
Writing Samples
All of these documents were created by Alison Butler, and are displayed here for demonstration purposes only. Most are copyright protected. Please do not copy or distribute without written permission.
Summary of Experience
Career Highlights:
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Increased engagement with critical Help content 300% and contributed to a 30% increase in user satisfaction through analytics-driven documentation improvements.
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Reduced product Help content approximately 40% by restructuring documentation around user needs and eliminating unnecessary content.
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Initiated and planned a $700K+ localization program, including requirements, vendor evaluation, budgeting, and executive buy-in.
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Created documentation standards, UI-content guidelines, error-message standards, localization strategies, and documentation infrastructures from the ground up.
About Me
Contact
Thanks for checking out my Technical Writer Portfolio. I've made a career interacting with like-minded individuals and businesses to add value and make a difference. Feel free to contact me if you’re in need of my expertise or would simply like to chat.
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(760) 703-5719
George Bernard Shaw