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George Bernard Shaw

"The single biggest problem with communication is the illusion that it has taken place."


(760) 703-5719


Thanks for checking out my Technical Writer Portfolio. I've made a career interacting with like-minded individuals and businesses to add value and make a difference. Feel free to contact me if you’re in need of my expertise or would simply like to chat.

Fill out the contact form below to send me an email, or click the LinkedIn logo.

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Brief List of Experience

  • Online Help (WinHelp, HTML Help)

  • User Guides, Reference Guides

  • Proposals (including government contracts)

  • White Papers

  • Troubleshooting/Maintenance Guides

  • Installation/Configuration Guides

  • System Administrator/ Programmer Guides

  • Specifications and Test Plans

  • Job aids

  • Indexes

  • Quick Start Posters and Guides

About Me
Writing on Tablet

Internal Ops Training Guide

Written for GCG, in RoboHelp

Open Laptop

Database Utilities Guide

Written for Teradata, using DITA


Business Plan

Written for IPI, in Word

White Laptop

Database Backup and Recovery Guide

Written for Teradata Customers, using DITA

computer keyboard

Release Definition

Written for Teradata Customers, using DITA


SmartHub Help

PDF of the Online Help, a work in progress, created in Flare

Writing Samples

All of these documents were created by Alison Butler, and are displayed here for demonstration purposes only. Most are copyright protected. Please do not duplicate or distribute without written permission.


Backup and Recovery Guide

Written for Bakbone Netvault, in Framemaker


Feature Design Document

Written for Qualcomm Developers, in Word

Man Hands On Keyboard

Structured Framemaker Guide

Internal Training Guide, created in Structured Framemaker

Portfolio for Alison Butler

Technical Content for the 21st Century

Award-winning Technical Writer, Content Specialist, and usability champion, successfully documenting consumer electronics, relational databases, data recovery systems, APIs, enterprise management (ERP/MRP) systems, knowledge systems, and policies and procedures. Experience with global teams, translation processes, single-sourcing, DITA, instructional design, and Agile programming environments.

Writing Samples
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